B2B COMMERCE POLICY

Purchase Conditions

Terms governing billing, invoicing, and tax obligations for services provided by FORESTER CREDO LIMITED Limited.

Last Updated: March 2026

1. Currency & VAT Rules

All prices on our website are displayed in British Pounds (GBP) and exclude Value Added Tax (VAT), unless explicitly stated otherwise.

Client Location VAT Treatment
United Kingdom (UK) Standard UK VAT (20%) will be added to the invoice.
European Union (Business) 0% VAT (Reverse Charge Mechanism). Valid VAT ID required.
European Union (Consumer) UK VAT (20%) is applied.
Rest of World (USA, etc.) 0% VAT (Out of Scope).

2. Accepted Payment Methods

We prioritize security and traceability in all transactions.

  • Credit/Debit Cards: Visa, Mastercard, American Express (Processed via Stripe).
  • Bank Transfer (BACS/SEPA): Available for annual subscriptions or invoices exceeding £1,000.
  • Purchase Orders (PO): Accepted for Enterprise clients subject to credit approval (Net-30 terms).

* We do not accept cash, cheques, or unverified cryptocurrency transfers.

3. Subscription Lifecycle

Billing Cycle

Services are billed in advance. The billing cycle begins on the day you activate the service. Invoices are generated automatically on a monthly anniversary.

Upgrades & Downgrades

Upgrade: You will be charged the pro-rated difference immediately.
Downgrade: The difference will be credited to your account balance for future invoices.

4. Late Payments & Suspension

It is your responsibility to ensure a valid payment method is on file.

  • Attempt 1-3: We will retry the charge over 5 days.
  • Day 7 (Overdue): Service is temporarily suspended. Traffic is blocked.
  • Day 30 (Termination): Service is terminated, and data is permanently deleted.

Reactivation Fee: A fixed fee of £25 may be applied to reactivate services suspended for non-payment.

5. Enterprise & Custom Orders

For custom development projects or dedicated infrastructure contracts:

  • Deposits: A 50% non-refundable deposit is required to commence work.
  • Net Terms: Approved corporate clients may request Net-30 payment terms. Late fees of 8% plus the Bank of England base rate apply to overdue B2B debts.

6. Fraud Prevention

All transactions pass through 3D Secure (SCA) verification. We reserve the right to request additional ID verification (KYC) for high-value transactions to prevent credit card fraud.